Help and FAQ
How do I order?
Pick your piece and size and check out. You pay in full at checkout, and we email you when it ships, with tracking.
Is there anything off my first order?
Yes: FIRST10 at checkout takes 10% off your first order.
How do they fit?
The Boundaries and Not Out tees are oversized and boxy, with a dropped shoulder: take your usual size for the intended fit. Their pages have a size guide in centimetres, measured flat. Between sizes, or choosing the Heritage Tee or the United Hoodie? Email us before you order.
How long does delivery take?
Shipping is free across India. Orders are dispatched within 3 business days, then take around 5 days to reach a metro city and 7 to 14 days elsewhere, depending on the pincode.
Can I pay cash on delivery?
No. Every order is paid in full at checkout, by UPI, card, netbanking or wallet, through Razorpay. We never see your card details.
Can I return or exchange?
Each run is small, so sales are final. Wrong size? Email us with your order number before it's dispatched and we'll swap it free, if your size is still in stock. Anything damaged, faulty or wrong, email us photos within 48 hours of delivery and we'll replace it or refund you in full, collected at our cost. The returns policy has the detail.
My size has sold out. Will it come back?
Join the waitlist on the piece's page with your email. If your size comes back, you hear first.
Do you ship outside India?
Not yet. For now we ship across India only.
How many are there?
Each piece is one small run: the Boundaries and Not Out tees in S to XL, the Heritage Tee and the United Hoodie in XS to XL. Stock is limited.
How do I reach you?
Email hello@houseof22yards.com. We reply within two working days.
How will you contact me?
By email: your order, its shipping, drop news and the pieces you asked about, nothing else. Unsubscribe from any email and we stop.